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Welcome to Northwest Bank!

We are excited to officially welcome you to Northwest Bank on May 13th, where you will continue to see the same caring people, you have come to know and trust!

As merger weekend approaches, we want to keep you well informed. We have provided some important information below.

Questions? Call at 1-877-782-2195.

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End of April | New, free Northwest Bank Debit and ATM Cards will arrive for Personal and Business, Checking and Savings accounts.
May 10th | Online Bill Payments and External Transfers – On May 10, 2024 at 6:00 p.m. CST, you will no longer have access to BillPay through First National Bank’s Online or Mobile Banking. Your account balances will sync up when the conversion is complete on May 13th, 2024.
May 13th | All payments that you have scheduled to be paid through First National Bank’s Online or Mobile BillPay will continue to be processed. All of your BillPay information will transfer over. You will be asked to accept the Terms and Conditions the first time you access Northwest Bank’s BillPay.
May 13th | You have access to your Northwest Bank Online and Mobile banking on this day. You will be asked to accept terms and conditions upon logging in to Northwest Bank’s Online or Mobile Banking for the first time. In addition, you will be asked to choose new challenge questions and answers to ensure proper security.
May 13th | Begin using your Northwest Bank Debit or ATM Cards after 8:00 a.m. CST. (You may activate your new card as soon as you receive it by calling the 800 # provided on your new card. Or, visit with any of our Northwest Bank staff for assistance.)

Connect with Northwest Bank on Social Media!

We invite you to follow Northwest Bank on our social media channels, linked at the icons below. Stay connected with Northwest Bank for the latest updates, events, financial tips, exclusive offers, and so much more!

First National Bank Social Media Channels will be discontinued on May 13th.

Online and Mobile Banking

Great news! Your Online and Mobile Banking login credentials will remain the same. On May 13, 2024 you will be able to login to Northwest Bank's Online or Mobile Banking Account....you simply need to download Northwest Bank's Mobile Banking App. Click below or search "Northwest Bank Mobile Banking in your App Store."

mobile banking app app store Google Play Store

Resources

As one bank we can offer more banking products to our customers and more career opportunities for our bankers. First National Bank and Northwest Bank have been working together behind the scenes for years, we are familiar with each other and we have the same ownership. This merger provides benefits and support that will help our employees and you, our customers. Our team is committed to giving you superior customer service. We are proud of the relationships we have built in the Creston, Afton and Shenandoah communities and surrounding areas, and look forward to continuing to serve our customers as Northwest Bank.

You will now have 22 locations available to you! Northwest Bank has offices located in Algona, Ames, Arnolds Park, Ankeny, Estherville, Fort Dodge, Humboldt, Le Mars, Milford, Sioux Center, Sioux City, Spencer, Spirit Lake, West Des Moines, Iowa and Omaha and La Vista, Nebraska. Click below for full location and hour information.